Privacy policy

Effective Date: 01-09-2025

Xongo ("we," "our," or "us") operates the Xongo mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our App.


1. Information We Collect

When you use our App, we may collect the following types of information:

  • Personal Information: Name, email, phone number, delivery address, payment details (only when you make purchases).

  • Usage Information: Device details, app usage, and interaction data.

  • Location Data: If enabled, we may collect your device’s location for delivery and service availability.

  • Cookies & Similar Technologies: Used to enhance your browsing and ordering experience.


2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Process and deliver your orders.

  • Facilitate payments securely.

  • Send important updates, offers, and notifications.

  • Comply with applicable data protection laws and regulations.


3. Sharing of Information

We do not sell or rent your personal data.
We may share information with:

  • Delivery partners (to deliver your orders).

  • Restaurants/stores (to prepare your orders).

  • Payment providers (for secure transactions).

  • Legal authorities (if required by law).


4. Data Protection & Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure.


5. User Rights

As per applicable data protection regulations (including GDPR), you have the following rights:

  • Right to access your personal data.

  • Right to correct or update your data.

  • Right to delete your data ("Right to be forgotten").

  • Right to restrict or object to data processing.

  • Right to data portability.

To exercise these rights, please contact us at [your support email].


6. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.


7. International Data Transfers

Your data may be stored and processed in locations outside your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date.


9. Contact Us

If you have questions about this Privacy Policy or your data rights, contact us at:

📧 Email: ugyfelszolgalat@xongo.hu


🌍 Website: partner.xongo.hu
🏢 Company Address: Hlavná 32, 943 01 Štúrovo, Szlovákia